Privacy Policy

King Ward Coach Lines is very careful with any information you provide while using our website. In general, you can use our website without giving us any information. Of course, if you decide to request a quote, book a trip, or make a payment, we may collect the following:

  • information required to process your request including your name, telephone number, postal address and email address
  • billing information, transaction and credit card information (should you make a payment with us);
  • if you contact us, we may keep a record of that correspondence;

What do we do with the information we collect? 

We do not sell the information we collect or share it with others. We do use this information to provide you with a better service, and in particular for the following reasons:

  • internal record keeping;
  • to improve our products and services;
  • to communicate with you by email, telephone or post if you have booked a trip with us, either regarding the trip or other matters regarding transactions between us or your customer relationship with us;
  • to contact you by email, telephone, or post according to your preferences, in order to share information with you about our products, services and events that may be of interest to you;

If you have any questions or concerns about these policies or wish to update any information we have on file, please contact us at King Ward Coach Lines, 70 Justin Drive, Chicopee, MA 01022 or by email at or by telephone 413-593-3939.